Refund requirements
Refund requirements
Refunds:
Our policy is valid for a period of 7 calendar days from the purchase date.
The following criteria must be met to qualify for a refund:
-IVY BEAUTY & BUBBLES TRADING LLC is not able to ship for any reason to the selected location
-Order is canceled before it has been shipped
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
Shipping items
In order to return an order, you must contact us first.
You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to ivybeautyandbubbles@gmail.com